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Access Online Library Resources: A Guide for Users: Report a Problem

Information on using and troubleshooting problems with access to online resources, on- and off-campus.

Report introduction

Library staff can help you with problems accessing our online resources. Please fill out the form below to let us know which title or product did not respond as you expected. You also can call the Research Services Desk for assistance at 775-682-5657 during library hours.

Report a problem

Chat with the Research Desk

The UNR Libraries provide help in-person, over the phone, by email, and via live chat.

NetID Help

Need to activate your NetID or change your password?


Go to the IT NetID page. Contact the IT Help Desk (775-682-5000) if you're stuck.

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